Before you order.
After you install.

Send architectural plans, elevations, an opening schedule and the project location. Include preferred systems, finish, target timing and whether installation is required.

Dimensions help start the conversation. A useful proposal also needs the operation, glass, finish, hardware and delivery or installation scope. Drawings help identify what still needs to be confirmed.

We typically provide an initial response within one business day. Pricing timelines depend on the scope, drawing completeness and any technical review required.

Yes. Share the design intent, opening dimensions and performance priorities. We can review appropriate window, door or façade options with you.

Appearance alone does not establish performance. Compare the proposed profile combination, glass and applicable documentation for the complete assembly.

We review the proposed finish across the package. Confirm samples and the selected finish specification before approving production.

The agreed dimensions, opening directions, glazing, finishes and hardware are recorded for approval. Review the drawings against site conditions and the project scope before production.

Your proposal identifies the agreed installation scope. Confirm delivery, unloading, lifting, perimeter work and surrounding finishes so responsibilities are clear.

The schedule depends on the approved specification, production and transport arrangements. Ask for the current timeline for your package and confirm site readiness before scheduling installation.

Our Vaughan showroom is at 7250 Keele St, Unit 203. Visits are by appointment. Tell us which systems interest you so we can prepare.

Use the written warranty and agreement for your order. Product, finish and installation coverage can have different terms and responsible parties.

Include the order or invoice reference, project location, opening number and a description of the concern. Clear photos or a short video help us identify the issue.